Privacy Policy

Marketed by Maxwel America Inc. | Manufactured by Maxwel Aircon India Pvt. Ltd.

Website: https://maxwelamerica.com

Who We Are

Maxwel America Inc. is the exclusive marketing and distribution entity for Maxwel Aircon India Pvt. Ltd. in the United States.
We operate the e-commerce store at https://maxwelamerica.com to sell our range of home, hotel, and office safes.

Information We Collect

We collect the following types of information:

1. When You Interact With Our Site:
   – Name, email address, phone number, billing/shipping address
   – Order details and purchase history
   – IP address, browser type, and device information for fraud prevention

2. Comments & Reviews:
   – When visitors leave comments or reviews, we collect the data shown in the form, the visitor’s IP address, and browser user agent to help detect spam.
   – An anonymized string (hash) from your email address may be sent to the Gravatar service to check if you use it. See Gravatar Privacy Policy at https://automattic.com/privacy/.

3. Media Uploads:
   – Avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

Cookies

We use cookies to improve your browsing experience and store your preferences:

– Login Cookies: Retained for two days; extendable to two weeks if “Remember Me” is selected.
– Screen Option Cookies: Retained for one year.
– Comment Cookies: If you leave a comment, we may store your details for one year for convenience.
– Temporary Cookies: Used to check if your browser accepts cookies; deleted when the browser is closed.

Embedded Content from Other Websites

Some pages may include embedded content (e.g., videos, images, or articles).
These external websites may collect data, use cookies, or track your interactions as if you visited them directly.

Who We Share Your Data With

– Service providers for payment processing, shipping, and analytics
– Automated spam detection services for comments and reviews
– If you request a password reset, your IP address will be included in the reset email

Data Retention

– Comments and their metadata are kept indefinitely to recognize follow-up comments
– Registered user account information is stored in their profile until edited or deleted by the user
– Order history is retained as required by U.S. tax and accounting laws

Your Rights

You may:
– Request a copy of your personal data
– Request deletion of your data (except where retention is required by law)
– Update your account information anytime

Data Security

We use SSL encryption and industry-standard security measures to protect your data.
No system is 100% secure, but we take all reasonable precautions.

Where Your Data Is Sent

– Visitor comments are checked through automated spam detection
– Order-related information is shared only with secure payment processors and shipping partners